Data protection is important to us: Because our customers trust us

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the contractually agreed purposes within the framework of the relevant legal provisions. In this data protection information we inform you about the most important aspects of data processing by DIG GmbH.

Data processing when calling up our websites

When the DIG entry pages are called up, information is automatically collected such as

  • IP address
  • Date and time of access
  • the browser you are using and, if applicable, the operating system of your Internet-enabled computer

sent to our server and temporarily stored by us. The legal basis for this processing is the legitimate interest of the data processor (Art. 6(1)(f) DSGVO). The legitimate interest is based on the following purposes:

  • Optimization of the connection setup,
  • ensuring and optimizing the user-friendliness and handling of our website,
  • ensuring system security and stability
  • und zur Gefahrenabwehr/Strafverfolgung im Falle eines Cyberangriffs.

Logging while working with the DIG solutions

The following work is logged by our solutions:

  • Module calls
  • Keywords

Cookies are also used in the web-based tools (see below).

Account holder user management

In the case of user management, the account holder (DIG customer) or, upon assignment, an authorized DIG employee can activate certain users for the account holder. The account holder manages and organizes his created users. For this purpose, he can access the specified and generated information about the users.

The account holder can dispose of the following options:

  • Set user preferences
  • grant or terminate account access for the user
  • reset password
  • access and save the data of the user account

Deleting personal data

Data that we store will be blocked for further use when the corresponding authorization ceases to apply, in particular after the purpose has been achieved, and deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to the further use of your data or something else has been contractually agreed.

Data security

Appropriate technical and organizational measures are taken to protect your data against accidental or unlawful destruction, disclosure, access, manipulation or loss and against other misuse.
For your security, your data is encrypted using a TLS (Transport Layer Security) certificate. This is an encryption standard that is also used, for example, in online banking. You can recognize a secure TLS connection in the address bar of your browser (https://) or by the lock symbol in the lower area of your browser. Please bear in mind that security when using the Internet depends on various circumstances and cannot be guaranteed without gaps at all times.


Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.

We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.

If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

Your rights

You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

You can reach us at the following contact details:

Wildbergstraße 32
A-4040 Linz
Tel: +43 732 615 119-0

You can reach our data protection officer at:
Michael Neumüller


DIG_TOMs_2021.pdf.pdf (284.8 KB)
DIG.Sub-Au...beiter.pdf.pdf (141.3 KB)