Declaration on the duty to inform

(Privacy Policy)

The protection of your personal data is of particular concern to us. We therefore process your data exclusively based on the contractually agreed purposes within the framework of the relevant legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing by DIG GmbH.

How personal data is processed at DIG

  • not passed on to commercial third parties
  • not sold or rented
  • collected only to the extent necessary for the purpose of processing
  • stored only as long as it is necessary due to the processing purpose as well as legal regulations
  • used only for the agreed processing purpose


Our website uses so-called cookies. These are small text files that are stored on your end device with the help of the browser. They do not cause any damage.

We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.

If you do not wish this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.


You have the possibility to subscribe to our newsletter via our website. For this we need your e-mail address and your declaration that you agree to receive the newsletter.

You can cancel your subscription to the newsletter at any time. Please send your cancellation to the sender e-mail address of the newsletter. We will then immediately delete your data in connection with the newsletter dispatch.

Your data

In the context of customer service and marketing or customer administration and billing, data provided by you (e.g. name, contact details, position) is processed for the purpose of initiating business or fulfilling business relationships.

The storage period of your data depends on the legal requirements.

Access to your customer data is only granted to those persons who are involved in the processing according to the purposes stated above (specialist departments such as Customer Service, Development, etc.). No data will be passed on outside DIG.

DIG-Platforms (DIG.procure, DIG.portal, DIG.webedi, DIG.edi, DIG.billing)

In the context of customer support, it is sometimes necessary to establish direct contact between two or more platform participants for the purpose of customer support, whereby personal data is transmitted that you yourself have usually disclosed (e.g. name, contact data, support request, ...). This occurs exclusively between platform participants who are subject to the provisions of the GDPR and who are in a mutually upstanding business relationship or are seeking such a relationship.

It is pointed out that regulations concerning the data protection of the transmitted data (including data subject rights, TOMs, retention periods, ...) are to be agreed directly between the participants.

Your rights

You are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in some way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

You can reach us at the following contact details:

Wildbergstraße 32
A-4040 Linz
Tel: +43 732 615 119-0

You can reach our data protection officer at:
Michael Neumüller

Created based on the WKO sample template at (20.05.2018).

Privacy Newsletter

To stay informed about changes to our TOMs (Technical and Organizational Measures) and the list of our sub-processors you can subscribe to our privacy newsletter: Privacy Newsletter


DIG_AGB_en.pdf.pdf (349.8 KB)
DIG-TOMs-2023-en.pdf.pdf (226.7 KB)